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Terms & Conditions

* * Deposit Policy: A deposit of one nights accommodation is required to secure your booking (your card will be charged within 24 hours of booking confirmation). Minimum deposit required for peak season bookings is $250 (sites) or $400 (accommodation).

* * Cancellation Policy: If you fail to give adequate notice of your cancellation, minimum of 14 days, you will forfeit your deposit or the equivalent of one night's stay, whichever is the lesser, and your booking will be cancelled. If you give us adequate notice to cancel your booking we will refund your deposit (less a $20 administration fee). If you fail to show without notice you will be charged for the full time booked.

**Peak Season and Public Holiday Weekends: Deposits are non-refundable should you need to cancel for any reason, unless we can re-let your unit or site. After arrival, if you need to depart early for any reason, we will only refund the balance of your stay if we can re-let your unit or site for the remainder of your booking. Any refunds will be less a $20 administration fee.

**Group Bookings: Balance of payment is required 30 days before your arrival. At this time we also require credit card details to hold as security for any damages or excess cleaning required. Deposits for group bookings of 2 or more units/sites are non refundable unless the units/sites can be re-let. Refund is not guaranteed if group bookings are cancelled with less than 30 days notice, unless we can re-let all the units/sites for the full time booked. Any refunds will be less a $20 administration fee. Charges for any damage caused or excess cleaning required on departure, will be charged to your account.
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